Answers to many of your questions can be found on our FAQ page.
Do you have a question regarding your deposit? If you accepted your loan terms on a Monday through Friday, before 10 a.m. CT, Spotloan will transfer the money to your bank by no later than 3 p.m. on the same day. If you accepted your loan terms on a Monday through Thursday between 10 a.m. CT and 8 p.m. CT, Spotloan will transfer your funds to your bank overnight. If you accepted your loan terms on a Friday after 10 a.m. CT through anytime on Sunday, Spotloan will transfer your money over the weekend and it will be waiting at your bank on Monday morning.
NOTE TO SPOTLOAN CUSTOMERS:
Due to COVID-19, we are currently experiencing extremely long wait times. Please consider using email, or the call back function that is made available to you when calling our customer service line. We thank you for your continued understanding during this challenging time.
IDENTITY THEFT RECORDS REQUEST:
At Spotloan, we take identity theft very seriously. If you believe an unauthorized person has submitted a Spotloan application or received a loan using your personal information, you have the right to request from us any business records that we maintain relating to transactions and accounts that resulted from the theft of your identity. For more information, visit the FAQ page.